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Community Support Worker

As Community Support Worker here at Radlett Reform Synagogue I get involved in many different activities and also get to know many of our members really well. 

Needless to say there are a large number of people who I don’t know but please, if you have a health, mental health, family, social or financial problem that you need guidance and support with, do get in touch.

I have been part of this wonderful community since its inception and have held various voluntary roles including the first Hon Secretary, Chairman during the transition when Rabbi Alexandra Wright left our congregation and engaging Rabbi Paul Freedman, and Warden. I helped to set up LINK originally and have been part of it ever since. Maureen Grossman has been doing sterling work over the last few years supporting our members with the help of a group of volunteers but as the community has grown it has become clear that a dedicated Community Support Worker is needed.

My role is to offer care and welfare support and advice covering any number of needs, concerns and worries that our members may have.

I am available Tuesdays, Wednesdays and Thursdays, as detailed below. Please feel free to call me at the synagogue if you feel you would like to discuss health concerns, home or family problems and financial difficulties. I may not have all the answers, although I do have a good listening ear, and I can certainly help you find the assistance you may need.

As well as supporting community members I am also the professional support for the Rabbis – Paul Freedman and Celia Surget – with their ongoing pastoral care duties.

As a community we also rely on Volunteers who can befriend members at a time of need and it is a known fact that many of these volunteers have found new friends themselves from this experience. The volunteer may just visit someone on a regular basis, help with lifts to and from hospital appointments or to visit someone else in hospital, bring members to synagogue on Shabbat or for other events going on in the synagogue and we also have a team of specially trained volunteers who telephone and/or visit the bereaved. Being a volunteer can bring new skills to the community and also offer the opportunity for the volunteers to learn new skills and have new experiences.

Since starting in this role, apart from visiting and supporting many members with varying problems and issues, I have set up the Community Lunch, which is open to all, the Carers Support Group run in conjunction with Carers in Herts, the Walking Group, the occasional Israeli Dancing session and parcel deliveries to our more isolated and lonely members at Rosh Hashanah and Pesach.

Please do let me know if there is anything I can help you with. I am available on Tuesdays, Wednesdays and Thursdays between 9.30am and 2.30pm at the synagogue. It is generally a good idea to check with the office to ensure I am here.

Helen Janes


Helen will be available on Tuesdays and Thursdays between 9.30 am and 2.30pm at the synagogue

(if you cannot get to the synagogue, she can be contacted on 01923 858595 direct)

Please call in advance to confirm that she is available on these days.  She is flexible and can see you at another time to suit, if necessary. 

She can also be contacted on the above telephone number on Wednesdays between 9.30am – 2.30pm.

She is happy to meet our members in groups, or individually to discuss any issues you may have regarding:

  • Personal/family matters
  • Social problems
  • Financial problems
  • Housing difficulties
  • Carer or disability needs 
  •   …… or any number of other issues which you may feel would benefit from sharing with someone.

She is always pleased to listen and give advice, if needed, and if she does not know the answer, she will certainly do all she can to find out where support can be found.

Sun, 29 November 2020 13 Kislev 5781